The Shire at West Haven | Bella Vista 5 Bed 4 Bath Villa

Once again, we had a wonderful time in your house. This trip looked a little different as we just came to relax and not visit any parks. The house is still very clean and the kitchen is still the best equipped kitchen of any vacation rental we have stayed. We used Amazon Fresh this year to have groceries delivered for free which was wonderful (we don't have this option in Indiana because we live in the country). We really did have a great time

Date of stay: February 2022    Reviewer name: The Spencers, Indianna, USA

Owners reply
Thanks Stacy, hope it was as good as last time for you all, you are always welcome to stay anytime and thank you for your kind words again. I think that you might have clicked on the wrong date as you stayed with us in Fen 2021 - unless you were planning for 2022 lol!

We had a great family vacation. The house was exactly what the listing described. Everyone in the family was able to relax and enjoy the trip. We had a wide age range in our group (3yrs to 65yrs), this house had something for everyone, and the location was also perfectly cantered to the various places everyone wanted to visit.

Date of stay: April 2021    Reviewer name: The Sanders family, Virginia, USA

Owners reply
Thanks Jess, it was a pleasure to share our home with you and your family. Please do keep us in mind for future stays.

We had a phenomenal vacation! The house was clean and inviting - everything we needed right there on site from hand soap to trash bags. We were elated to see the baby items included - a few less things we needed to pack! The pool was fantastic - highly recommend the upgrade to heat! Even though the days were warm, I imagine without the heat, the water would have been chilly. Phenomenal communication with the owners both before and during our stay. Management company was paged once for a question related to the thermostat and they responded quickly and efficiently. We have already made arrangements for a return trip!

Date of stay: April 2021    Reviewer name: Nguyen Family, Maryland

Owners reply
No worries Nicole, glad you arrived back safe and sound. Thank you also for your lovely review - it is so gratefully appreciated. We would love to see you guys again in 2023 and so let's see if we can work something out for you. Thank you also for leaving the home in such great condition, it is such a huge help

Everything is great. We love your home, everything our family needs. We were out by the pool right away this morning. Thanks for helping make our family vacation perfect! Home was wonderful. Just as pictured. Nice rooms / bathrooms. Great pool area. Quiet neighbourhood, not a party location. Relaxing!

Date of stay: March 2021    Reviewer name: The Peacock Family, Wisconsin USA

Owners reply
Thanks Joanna, it was our pleasure to share our home with you and your family. Please do keep us in mind for future stays Kind regards

Enjoyed every day!!!! Kids and grandkids had a wonderful time. Weather was perfect. Thank you so much for sharing your lovely home in its wonderful location. Who knows what future brings but you may well hear from me again in the future. Thank you, Melody

Date of stay: March 2021    Reviewer name: M. Kuether, Wisconsin USA

Owners reply
You're welcome Melody, it was our pleasure to share our home with such a lovely family and we are so pleased it was every bit as good as the one you have previously stayed in. We hope you have some wonderful memories for your month-long stay.

My family and I couldn't have been more delighted with our week-long stay at the Bella Vista. Phill made us feel like his home was ours -- and he treated us like family. His communications were steady, on-target and cordial. The home had everything we needed (we especially loved the hot tub and comfy furniture, inside and outside) and was immaculate -- with lots of room for our family to spread out and have their privacy. From a location perspective, it was ideal for trips to Disney (the 3 main parks are 20 minutes away), close to the airport (about 30 minutes), and nearby to many good restaurants and golf courses. We can't wait to come stay again!

Date of stay: February 2021    Reviewer name: The Fords, Illinios

Owners reply
Thanks Steve, that is a lovely review and as discussed, the Ford family are welcome to stay again anytime. Thank you for treating our home like your own it is very much appreciated. Just since you left we had the outside completely re-painted in a light grey and white trim (have emailed a picture) – hope you like the slight change in colour. Please keep in touch.

Before we even got to the house, I was already beyond pleased with my experience booking Bella Vista bc of what a great guy Phill is. So easy to deal with and accommodating. When we got to the house we were floored! Even nicer than the pictures. We had an awesome time and I was the hero of the week for getting such a "find". It’s close to all, in a fantastic neighborhood and just a 10 out of 10. Thanks again Phill you’ll be hearing from us again soon! I’m going to share the link you sent with the guys from my firehouse. The house was amazing and we had a great time, everybody loved it! We are definitely going to book it again. Let me know when you guys come to New York I will send details of my firehouse so you can visit and I’ll have t shirts for you. You’re a real gentleman! It’s been a pleasure working with you and I hope to meet you one day

Date of stay: February 2021    Reviewer name: The Bergens, NYC

Owners reply
Thank you - that is lovely feedback and my two children who are travelling to NY in Aug this year will definitely take you up on the offer. Thank you again for your kind words and for leaving the Villa in such great condition – it is such a huge help and very much appreciated. It would be our pleasure to welcome you and your family back for any future stays - just keep an eye on our calendar as 2021 is already getting booked up fast

We enjoyed staying at 173 Bella Vista. Phill and Nicola are great hosts and made sure our stay was excellent. The house was very clean, well maintained, and in a quiet neighbourhood, not far from the theme parks. We travelled with our daughter, her husband, and their 3 children. The two Master Suites made things great for the two couples and we all enjoyed the pool and games room. I would recommend the pool heat during cooler months as it allowed us to spend a lot of time in the pool and hot tub. The house was well equipped, had everything you would need and we felt at home. It was a lot of house for the money and we would definitely stay again. It is a spacious and comfortable home with many amenities and I will recommend it to friends and family.

Date of stay: February 2021    Reviewer name: Pratt Family, USA

Owners reply
That's great Craig, thanks for your kind words and it would be great to have you stay in our home again.

Location was great, nice, gated community, which seemed quiet, as we travelled during the off season. Centrally located to everything we wanted to do and the communication was great with the owner and the management company. Highly recommend, the pictures online depict the whole house accurately, the kitchen had all the dishes and tools we needed, we all loved the pool and hot tub (heat was a must for our chilly nights stay, but was so nice!), game room in the garage was a nice bonus and the den for our oldest was a nice little hideout with video games. Plenty of space for multiple families, will definitely be back! Thank you for a great stay!

Date of stay: January 2021    Reviewer name: The Hunt family, USA

Owners reply
Thanks Jenny and thank you for leaving the home in great condition - very much appreciated. Would be great to have you and your lovely family stay with us again. Kind regards Phill & Nicola

Hi Phill, we just broke out the tree and decorations this morning – very festive thank you. We are really enjoying our stay. Here’s a pic of the tree, we picked up a strand of lights to go with it. Looks good. Thanks so much, Phill. We’ve enjoyed our time so much, in fact is there any way we can stay through Saturday morning? We would love to come back and stay and depending on lockdowns, that may be sooner than later. Will. Ps Do you have use of 2 mini desks hat we ordered for work/school, also we bought a coffee grinder for fresh coffee to have with the waffles – we’d love to leave behind for future guests

Date of stay: November 2020    Reviewer name: The Dorseys, Illinois

Owners reply
Thanks so much Will, we would love to have you guys return and thank you for the desks and grinder – they will be there when you return lol!

Lovely home, beautifully decorated, spotless and clean, owner quick to respond with queries regarding hot tub on a weekend

Date of stay: February 2020    Reviewer name: Bamford family, Wales

Owners reply
Perfect, thank you Liz. Your suggestion regarding instructions on the Spa now included in our pre-check in email. Please do keep us in mind for future stays

I had to take a moment to tell you what a wonderful house you have in Florida. We had plenty of room for our family of 4, our exchange student, and my parents to spread out and have space. My kids loved all the extra spaces like the game room off the laundry room. The house is decorated nicely. The pool and spa were absolutely perfect. The kids loved the pool toys. The location to Disney was great. I was worried about I-4, but besides being slow at the entrance ramp, we were off it quickly. My husband even told me I did a great job picking a house with such a great location. Having a Publix so close was great, too. A couple things not really part of the review ? The light on the microwave (the light over the stove so you can see what you're cooking) must be burned out as it didn't work. It made it hard to see when cooking. ? The dryer takes forever to dry clothes. It took at least 3 long cycles to dry anything. Thank you for being wonderful owners. You were very responsive and working with you was easy. I hope we can make it to Orlando again and stay in your house.

Date of stay: February 2020    Reviewer name: The Spencers , Indianna

Owners reply
Thank you S, all great feedback. We will take a look at the dryer but it may be a case of cleaning out the duct inside and out, Microwave light - passed on to Debbie - thank you Thank you for your kind words and it would be great to have the Spencer family stay with us again.

Beautiful clean, spacious house, great location, owners very helpful & quick to respond to correspondence.

Date of stay: January 2020    Reviewer name: Hughes family , IRELAND

Owners reply
Thank you so much for your kind words, it was a pleaseure to have such a lovely family stay with us.

We were very pleased with our stay in a lovely home which was so well equipped. The weather was great and the girls spent every minute away from the parks in the pool. They absolutely loved it all! The pool enclosure was repaired the day after we advised you and done in about 15 minutes (very efficient but I’m not sure British Health and Safety would approve of the method used!!) Debbie, the pool cleaning man and the lanai repairer were all very pleasant and helpful and it was a pleasure to deal with all of them. Thanks also for coming back to us so soon about the return of the security deposit (a record response!). We will definitely recommend Bella Vista to anyone travelling to Florida theme parks and, if our age allows us to travel to Orlando area again, we will certainly make the first call to you. We will also pass on your details to anyone who is looking for a rental and will be pleased to receive any news about the house in the future. Very best wishes to you all.

Date of stay: January 2020    Reviewer name: The Smith family, UK & Australia

Owners reply
You're more than welcome R and G. It was our pleasure to share our home from home with you and your lovely family. We will certainly look to keep you posted on the many on-going improvements we intend to make as we go and if you do decide to return, we would of course be delighted to have you stay with us again.

Our family rented this very beautiful home for a week. It had everything we needed and things we didn’t even know we wanted. The gorgeous pool has southern exposure. Located in a lovely, gated community that is close to the supermarket, restaurants, shopping etc. The owners were such a pleasure to deal with. Correspondence was seamless. Thank you so much for sharing and allowing us to stay and play at your piece of paradise. We will absolutely be back.

Date of stay: November 2019    Reviewer name: T & R Chancey, Canada

Owners reply
Hope you had a safe journey back to Canada, Rosilyn and thank you for leaving the Villa in such great condition - it is such a big help and very much appreciated. That's a wonderful review, thank you so much. We will certainly keep you updated on all improvements as we go and it will be our pleasure to welcome you and your family back. We are next there in April to oversee internal painting and some other work (so we too need to navigate our winter before going - not quite as harsh as yours!). I know still a month away but have a wonderful Christmas and holiday period

Thanks for the extras (clothes horse, washing up bowl, grater) all delivered very quickly and much appreciated. We appreciated the new TT bats although the pool table proved to be the favourite choice with my son-in-law and grandson (left you a pack of 6 TT balls). The villa was great and very comfortable beds. Our grandson loved the computer room. We are planning to come back for Christmas 2020

Date of stay: October 2019    Reviewer name: Munro, UK

Owners reply
Thank you also for your kind words, Tony and for the TT balls. Thank you also for leaving the Villa in such great condition - it is such a big help and very much appreciated. it was a pleasure having you and your family stay with us.

We had a fantastic two weeks & your villa was fabulous, I will definitely recommend and we hope to get back out there soon..

Date of stay: September 2019    Reviewer name: Price, UK

Owners reply
Thank you for your kind words, Sharon, we are delighted that you had such a fabulous two weeks. It was a pleasure having you and your family stay with us and please do keep in touch

We had such a lovely time. Thank you. Your villa is gorgeous and perfect for what we needed. Will definitely be in touch when we visit again.

Date of stay: September 2019    Reviewer name: The Dargues, UK

Owners reply
Thank you, Vicky, it was a pleasure having you and your family stay with us – please keep in touch and let the boys know that we have now insulated the garage.

Had a great time, just a pity you have to come back. Will keep in touch as I’m sure we’ll be back.

Date of stay: August 2019    Reviewer name: Bate Family, UK

Owners reply
Thanks John, yes always hard returning to work after such a lovely hol. Thank you so much for your kind words

The stay in the villa was brilliant so from us both I just wanted to say thank you for your hospitality and attentiveness, it really did help make our trip to Orlando!.

Date of stay: August 2019    Reviewer name: Cassell, UK

Owners reply
That is brilliant Emma, thank you for your kind words and we are so pleased you both enjoyed it so much. it was a pleasure having you and James stay with us

We have just got back home to England after a memorable 12 nights that we spent in Phill and Nicola’s beautiful home in West Haven. The house was everything and more than what we expected. The pictures do not do it justice at all. All the furniture is immaculate and so comfortable and you can see that they take care of the house so well. The neighbourhood was lovely, really quiet and very safe, and also full of wildlife!! The location is good with the shops, restaurants and excellent golf courses at Champions Gate a 5 minute drive away. You can even see the fireworks from Disney (Universal is a good 40 minutes away but that is down to the awful i4 freeway!!). I couldn’t recommend this wonderful villa anymore and also the owners Phill and Nicola who have been fantastic all the way through and so helpful. Many thanks again Phill and Nicola.

Date of stay: July 2019    Reviewer name: The Moss family, Essex

Owners reply
Thank you for your lovely review. We are happy to have shared our home with you and glad that you had a wonderful holiday.

Just to let you know ur villa is stunning. This is the 3rd villa we have stayed in & we have stayed in Emerald Isle & Highland Reserve both were beautiful but this by far is the most superior, thanku soooo much.

Date of stay: July 2019    Reviewer name: Lisa, Northern Ireland

Owners reply
Thank you so much Lisa, we absolutely fell in love with the place and we are really happy to share it with others. Pls relax, enjoy and treat the place as your own – don’t forget Millers on Tuesdays.

We thoroughly enjoyed the accommodation, our daughter used the Second Master and always sat on the balcony in the rocking chair listening to her music at least twice per day and was so sad to leave her lovely bedroom. She really got so attached to the villa, her room and the beautiful pool. The pool was lovely and warm and beautiful and we were able to swim in it each day. Our daughter used her lilo chair all the time and absolutely loved the outlook from the pool, which was truly beautiful and quiet and so serene. The warm pool really helped her health. As we live in a quiet village, it felt just like home, but with the pool and beautiful sunshine, it was amazing!!

Date of stay: April 2019    Reviewer name: Christine, Ipswich, UK

Owners reply
It was our pleasure to share our home with you and your lovely family. We are so pleased that your daughter enjoyed the balcony and pool which helped with her health. Thank you for your feedback and we look forward to welcoming you again.

Had a wonderful time really enjoyed the villa and will definitely recommend to family and friends. With regards the villa we really couldn’t fault it, this is our 5th time staying in a villa in Orlando and I can honestly say it was the best equipped, the décor was excellent, the location perfect and the community very quiet and secure.

Date of stay: April 2019    Reviewer name: Andy, Scotland

Owners reply
Superb review Andy – thank you. We were delighted that you all enjoyed it so much and had such a relaxing and enjoyable vacation and would consider staying with us again. Thank you also for leaving the Villa in such a nice and tidy state and for starting the laundry – it is such a big help and is very much appreciated.

It was a fantastic break, just wish it could have been longer! Debbie and Tim were fantastic, always very quick to respond, though we tried to avoid as we know it costs you guys money for call outs etc. They are a real asset, as was the pool guy. Overall the house was lovely, A/C was just one of those things. Tim did come out but needed a pro in the end to clean out, he said it was a fairly standard issue and the drainage just gets blocked with debris over time. We tend to pop over to Florida every couple of years and think your property was the nicest we have stayed in. The last 3 or 4 times when in the Orlando area we have stayed somewhere along the 27 normally further north but would definitely like to return depending on number of people

Date of stay: April 2019    Reviewer name: The Southwoods, Surrey, UK

Owners reply
Thanks so much Simon, that's great feedback. Yes we are so lucky to have Debbie and Tim - they are stars and really look after all the smaller details and really do make a difference. We are really pleased that you enjoyed your stay - it's always the case when you get home wishing it was longer. Thanks once again for staying with us and please do keep us in mind for future stays.

First off, the communication with the owner was fantastic. Rarely did a message go more than a few hours before a response... not that I needed or required a response so quickly. Our family of 9 was able to comfortably occupy this home without any issues of privacy or space. We had member in their 70s, 40s, 30s and teens. No one was ever cramped or bored. The pictures of the home did not do it true justice as the home is in really wonderful condition. Each room is spacious, and the beds are quite comfortable. There is ample room in each closet with lots of hangers and the dressers are plentiful… you will have plenty of room for all your clothes. Almost every room in the house has a large television for your enjoyment and to relax. We had very little need to watch television as there was a den with a PlayStation 3, and a garage that housed an 8 foot pool table, basketball hotshot, and a foosball table. Much of our time was spent in the stunning large pool and hot tub. Nice and warm too!! The kitchen is very spacious with really great appliances and all the cookware you need to prepare good meals. The cupboards are full! You will not run short of anything! We could not have been more pleased with this home, and there is a very good chance we will come back to this home away from home in the future!

Date of stay: March 2019    Reviewer name: The Pearson family, Alabama, USA

Owners reply
Just read your review, David - that is awesome thank you so much - it is very much appreciated. Thanks also for the pics, it is lovely to put a face to the name. As discussed, we only bought the Villa late last year and so we are slowly working our way through making improvements/enhancements as we go. Take care David, I will make a note to send you picture updates of the new 75" TV planned for the Great Room lol Have a great year and we would love to have you stay with us again

Phill, we arrived yesterday evening after a long day. We are very pleased with your home and are really excited about a nice relaxing vacation here Bob Nice home with a great neighbourhood. The owners were great to deal with. Well-appointed and we really enjoyed our stay. We are looking at next year and are thinking about 4 weeks (Mar/Apr). Please let me know what you think about this. I realize that this is early but we definitely want to come back here next year.

Date of stay: March 2019    Reviewer name: Bob, Newfoundland, Canada

Owners reply
Thank you, Bob, for the feedback, it was a pleasure having you stay with us and we look forward to welcoming you again next year

We are strongly considering a return visit next year for 4-5 weeks, so would be interested if your villa is available for the same period of time in 2020. We appreciate all your communication and concern for our happiness during, and after, our stay at your Bella Vista. Thanks much!

Date of stay: February 2019    Reviewer name: Bryan H, Michigan

Owners reply
Thanks Bryan, really appreciate your lovely comments – please find attached our calendar for next year.

We very much enjoyed our 3 week stay in December 2018/January 2019. Lots of good things to say about this property - spacious, well equipped kitchen, nice pool with lots of afternoon sun, and a wonderful upper deck above the pool - great place to get away from the kids for some peace and quiet.

Date of stay: December 2018    Reviewer name: The Johnson Family, Canada

Owners reply
Thank you, Johnson family. We are really pleased you enjoyed your stay and thanks once again for leaving the property so clean and well looked after. You were in fact our very first guests. We do hope you will stay with us again, we have many new improvements planned over the next year or so and will keep all our previous guests updated